Effective Date: 28/06/2025
Welcome to GlowVive ProCare! By using our website, products, and services, you agree to the following terms and conditions. Please read them carefully.
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- General Information
GlowVive ProCare is a hygiene and wellness brand offering quality products including liquid soap, disinfectants, and more. These terms apply to all visitors, users, and customers on our website.
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- Account Creation
You may choose to create an account to make future checkouts faster. You are responsible for maintaining the confidentiality of your account and password.
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- Orders and Payments
• All orders placed through our website are subject to availability and confirmation.
• Payment must be made in full before items are processed and shipped or made available for pickup.
• Accepted payment methods include online card payment (via Paystack), bank transfers, or cash on delivery (if applicable).
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- Delivery and Pickup
• We offer nationwide delivery and free pickup at our Uyo location:
• Abak Road Before Access Bank, Uyo, Akwa Ibom, 520101.
• Delivery times may vary depending on location and availability but we strive to deliver within 2–5 working days.
• Pickup is available Mon–Sat, 9AM–5PM.
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- Returns and Refunds
We accept returns under the following conditions:
• Items must be unused, sealed, and in original condition.
• You must request a return within 3 days of delivery.
• Refunds (if approved) will be processed within 5–7 working days to your original payment method.
Note: We do not accept returns for opened or used hygiene products for safety reasons.
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- Cancellations
Orders can be cancelled within 2 hours after placing them. After that, processing may begin and cancellation may not be possible.
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- Privacy Policy
Your information is protected and used only for processing your order and communicating with you. We do not share or sell customer data.
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- Contact Us
For any questions or support:
📞 Call: 09158867548, 07011985545
📧 Email: info@glowviveprocare.com
📍 Visit: L line Ewet Housing Uyo, Akwa Ibom
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By placing an order, you acknowledge and agree to these terms.